FAQS

How do I make a Purchase?

You can Shop by Product category using the drop down Shop menu. When you have decided you can click on the product image to open up Product details. Click on the “Add to Cart Button” and continue browsing or visit the cart to review or amend its contents to complete your order. You will need to register your personal information with us before your order can be processed.

 

Where are products shipped from?

Products are made and shipped from Trinidad in the Caribbean.

 

How long will my Product take to Ship?

Most items are processed within 3-4 days. 

Delivery time for orders are: Trinidad and Tobago - 2 days, Rest of Caribbean -10-14 days & US/Canada- 18-21 days. 

We also offer Express Shipping which takes 4-5 days to the US/Canada.

 

What form of Payment do you accept?

We accept electronic payments via major credit and debit card carriers for international and local customers and bank deposits for local customers. At this time, we are using Paypal for Electronic payments.

 

Will the Turban fit my Hair?

Turbans fit Head Sizes 21 inches to 26 inches and can accommodate 6 inches in height of hair if worn in a top pineapple hair style. The average head size of women are 22 inches.

 

Why do I not see an item anymore that I saw previously?

Our Products are all locally hand made and all fabrics are often bought in small quantities.

 

Please feel free to contact us via our Contact Page if you have any additional questions :-)  or at info@cupiddesignstt.com